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FAQs

How do I check the status of my order?

  • When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 
  • If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@alamhof.org with your name and order number, and we will look into it for you.